For NSW Police requesting taxi camera footage. Use this when you cannot reach us by phone — every request is logged and given a reference.
This form is for NSW Police. It is not a way for a member of the public to obtain footage. Passengers and drivers who want an incident investigated should use the incident report form instead.
The form logs your request and gives it a reference. Our Complaints team retrieves footage and arranges its release separately. Camera footage is handled under the Point to Point Transport (Taxis and Hire Vehicles) Regulation, and unauthorised use of a recording is an offence — so every request and every release is recorded.
Footage that has not already been secured is generally not available after 90 days. If the trip is close to that, call rather than waiting on the form.
1300 926 117
incident@sydcabs.au
If a life is at risk or an offence is in progress, call us on 1300 926 117 and say so. This form is not monitored in real time.